Virtual Care Centre

Chat with a Veterinarian now via Video or Phone

Get Started

Now Offering Veterinary Care from the Comfort of Your Own Home

We Offer Telehealth

Our mission at West Hill Animal Clinic is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

Image Description

Meet with a Veterinarian or via Phone, or Video

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Video Call with a Veterinarian $70.00

Video Communication

  • 20 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Phone Call with a Veterinarian $60.00

Video Communication

  • 20 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Consultation with a Nutrition Advocate $35.00

Video Communication

  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

Our Platform is Easy to Use!

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

Meet Our Team of Professionals

Image Description
Dr. Rebecca Hu
Veterinarian West Hill Animal Clinic

I have always loved animals my entire life, but unfortunately, I was severely allergic to them all. However, I didn’t let that stop me! After years of immunotherapy, I was ready to tackle my future. I had the pleasure of attending veterinary school on the beautiful island of St. Kitts and graduated from Ross University School of Veterinary Medicine in 2018. Not only did I leave the island with a veterinary degree, but I also rescued and brought home a Coconut Retriever named Starling. My areas of interest include rehabilitation, nutrition, surgery and animal behaviour/training. My favourite thing about West Hill is how well the entire team works together and what I love most about my job is meeting new people and their beloved pets. During my spare time, I try to be outdoors as much as possible. Whether it’s finding a new trail to hike, discovering a new patio with great food or going to a festival, I’m the happiest when I’m under the sun!

Booking Appointments

If your vet is not available please contact us at info@westhillvet.com or by phone (416) 282-8516. For further telemedicine options, please visit https://ontgv.smart.vet/. For after hours and emergencies, please call Toronto Animal Health Partners at (416) 380-7400 OR Toronto Veterinary Emergency Hospital at (416) 247-8387.